Designing a Clinician-Facing Tool for Using Insights From Patients' Social Media Activity: Iterative Co-Design Approach.
Dong Whi YooMichael Leo BirnbaumAnna R Van MeterAsra F RizviElizabeth ArenareGregory D AbowdMunmun De ChoudhuryPublished in: JMIR mental health (2020)
This exploratory co-design research confirmed that mental health attributes inferred from patients' social media data can be useful for clinicians, although it also revealed a gap between computational social media analyses and clinicians' expectations and conceptualizations of patients' mental health states. In summary, the iterative co-design process crystallized design directions for the future interface, including how we can organize and provide symptom-related information in a way that minimizes the clinicians' workloads.