Experiences and opinions of general practitioners with patient online record access: an online survey in England.
Charlotte R BleaseAnna KharkoZhiyong DongRhona WinningtonGail DavidgeMaria HagglundAndrew TurnerCatherine DesRochesBrian McmillanPublished in: BMJ open (2024)
Similar to clinicians in other countries, GPs in our sample were sceptical of ORA, believing patients would worry more and find their records more confusing than helpful. Most GPs also believed the practice would exacerbate work burdens. However, the majority of GPs in this survey also agreed there were multiple benefits to patients having online access to their primary care health records. The findings of this survey also contribute to a growing body of contrastive research from countries where ORA is advanced, demonstrating clinicians are sceptical while studies indicate patients appear to derive multiple benefits.