Language-Specific Challenges and Solutions for Equitable Telemedicine Implementation in the Primary Care Safety Net During COVID-19.
Anjana Estelle SharmaSarah LiskerJessica D FieldsVeenu AulakhKathleen FigoniMaggie E JonesNatasha B AroraUrmimala SarkarCourtney R LylesPublished in: Journal of general internal medicine (2023)
Safety-net sites relied on existing resources to accommodate patients with LEP, but struggled providing access for the most marginalized. Proactive, data-driven strategies to address patient and community barriers as well as optimize clinical workflows with high-quality, certified medical interpreters are needed to ensure equitable access.