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Chronic conditions patient's perception of post-COVID-19 pandemic teleconsulting continuation in primary care clinics: a qualitative descriptive study.

Marie-Eve PoitrasMarie-Dominique PoirierYves CouturierVanessa Tremblay VaillancourtCaroline CormierGilles GauthierSylvie MasséAudrey GendronMegan L OswickAnaelle MorinPatricia BlanchetteAndréanne Bernier
Published in: BMJ open (2022)
Patients mainly expressed high satisfaction with teleconsultation. However, several issues must be addressed. Patients do and should contribute to the implementation of teleconsultation in primary care. They wish to be frequently consulted about their preferred consultation modality, which may change over time. The patient perspective must, therefore, be part of the balanced implementation of optimal teleconsultation that is currently taking place.
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