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Sustainable quality management in hospitals: The experiences of healthcare quality managers.

Fien ClaessensEva Marie CastroDeborah SeysJonas BrouwersAstrid Van WilderAnneke JansDirk De RidderKris Vanhaecht
Published in: Health services management research (2023)
This study contributes to existing conceptual and theoretical foundations with practical insights into sustainable quality management. The findings can guide quality departments and hospital management to regain professionals' commitment to quality and to establish a sustainable quality management system.
Keyphrases
  • healthcare
  • quality improvement
  • emergency department
  • bariatric surgery
  • drug induced