Proxy use of patient portals on behalf of children: Federally Qualified Health Centers as a case study.
Patrick DangArlette ChavezCecilia PhamMary TiptonLeChauncy D WoodardOmolola E AdepojuPublished in: Digital health (2024)
While others have reported portal usage rates as high as 64% in pediatric settings, our analysis suggests proxy portal usage rates of 30% in pediatric FQHC settings, with race/ethnicity, age group, and chronic disease status being significant drivers of portal non-usage. These findings highlight the need for appropriate and responsive health information technology approaches for vulnerable populations receiving care in low-resource settings.