Use of social media across US hospitals: descriptive analysis of adoption and utilization.
Heather M GriffisAustin S KilaruRachel M WernerDavid A AschJohn C HersheyShawndra HillYoonhee P HaAllison SellersKevin B MahoneyRaina M MerchantPublished in: Journal of medical Internet research (2014)
Although most hospitals adopted at least one social media platform, utilization of social media varied according to several hospital characteristics. This preliminary investigation of social media adoption and utilization among US hospitals provides the framework for future studies investigating the effect of social media on patient outcomes, including links between social media use and the quality of hospital care and services.