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A study of Chinese medical students' communication pattern in delivering bad news: an ethnographic discourse analysis approach.

Jack K H Pun
Published in: BMC medical education (2021)
When delivering bad news, medical students should be equipped with discourse strategies that effectively balance interpersonal communication with the communication of medical expertise, which is integral to ensuring patients' participation, their understanding and satisfaction with their clinicians. This is in accordance with the existing communication frameworks for critical conversation and demonstrates awareness of the needs in the Chinese context. However, some students demonstrated poor sensitivity to non-verbal cues, such as tone, manners and attitude. Thus, more training using a culturally appropriate model of   communication for critical conversation should be promoted.
Keyphrases
  • medical students
  • end stage renal disease
  • healthcare
  • chronic kidney disease
  • palliative care
  • physical activity
  • prognostic factors
  • patient reported outcomes