Artificial Intelligence Chatbot for Depression: Descriptive Study of Usage.
Gilly DosovitskyBlanca S PinedaNicholas C JacobsonCyrus ChangMilagros EscoredoEduardo Liniers BungePublished in: JMIR formative research (2020)
Overall, participants engaged with Tess; however, there was a heterogeneous usage pattern because of varying module designs. Major implications for future chatbot design and evaluation are discussed in the paper.