Effects and utility of an online forward triage tool during the SARS-CoV-2 pandemic: a mixed method study and patient perspectives, Switzerland.

Janet MichelAnnette MettlerRaphael StuberMartin MüllerMeret E RicklinPhilipp Jent Wolf E Hautz Thomas Christian Sauter

Published in: BMJ open (2022)

Our findings demonstrated that a COVID-19 OFTT does not only reduce the health system burden but can also serve as an information source, reduce anxiety and fear, reduce potential for cross infections and facilitate medical decision-making.

Keyphrases

sars cov
coronavirus disease
decision making
respiratory syndrome coronavirus
emergency department
healthcare
case report
risk factors
health information
human health
climate change
depressive symptoms
social media
prefrontal cortex