Exploring the perspectives of patients about their care experience: identifying what patients perceive are important qualities in cancer care.
Margaret I FitchAndrea C CoronadoJulia C SchippkeJennifer ChadderEsther GreenPublished in: Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer (2019)
Patients reported a range of aspects that contribute to positive and negative care experiences which can be used to guide quality improvement initiatives in cancer centers. Results underscore the importance of having data collection systems in place to ensure agencies and providers have timely feedback about patients' experiences and concerns in order to provide responsive and individualized care.