Prioritizing novel and existing ambulance performance measures through expert and lay consensus: A three-stage multimethod consensus study.
Joanne E CosterAndy D IrvingJanette K TurnerViet-Hai PhungAloysius Niroshan SiriwardenaPublished in: Health expectations : an international journal of public participation in health care and health policy (2017)
Using consensus methods, we identified a shortlist of ambulance outcome and performance measures that are important to ambulance clinicians and service providers, service users, commissioners, and clinical academics, reflecting current pre-hospital ambulance care and services. The measures can potentially be used to assess pre-hospital quality or performance over time, with most calculated using routinely available data.