Web-Based Tools for Text-Based Patient-Provider Communication in Chronic Conditions: Scoping Review.
Teja VorugantiEva GrunfeldTutsirai MakuwazaJacqueline Lorene BenderPublished in: Journal of medical Internet research (2017)
Web-based tools for text-based patient-provider communication were identified from a wide variety of clinical contexts and with varied functionality. Tools were most prevalent in contexts where intended use was self-management. Few tools for team-based communication were found, but this may become increasingly important as chronic disease care becomes more interdisciplinary.