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How Reflective Automated e-Coaching Can Help Employees Improve Their Capacity for Resilience: Mixed Methods Study.

Aniek J LentferinkHilbrand Ke OldenhuisHugo VelthuijsenJulia Elisabeth Wilhelmina Cornelia van Gemert-Pijnen
Published in: JMIR human factors (2023)
Participants were able to perform self-reflection under the guidance of the automated e-Coach, which often led toward gaining new insights. To improve the reflection process, more guidance should be offered by the e-Coach that would aid employees to identify events that recur in daily life. Future research could study the effects of the suggested improvements on the quality of reflection via an automated e-Coach.
Keyphrases
  • machine learning
  • deep learning
  • high throughput
  • clinical trial
  • quality improvement