Features of Online Hospital Appointment Systems in Taiwan: A Nationwide Survey.
Po-Chin YangFeng-Yuan ChuHao-Yen LiuMei-Ju ShihYun-Ting ChangLi-Fang ChouShinn-Jang HwangPublished in: International journal of environmental research and public health (2019)
More than half of the hospitals in Taiwan have public online appointment systems. However, most of these systems simply fulfill the function of registration, and rarely take the opportunity to improve efficiency by gathering information regarding patients' medical history or reasons for making the appointment.