Examining the Dimensionality of Trust in the Inpatient Setting: Exploratory and Confirmatory Factor Analysis.
Megan E GregoryKyi Phyu NyeinSeth ScarboroughTimothy R HuertaAnn Scheck McAlearneyPublished in: Journal of general internal medicine (2021)
While measures of trust in the outpatient setting have been validated as unidimensional, in the inpatient setting, trust appears to be composed of two factors: cognitive and affective trust. This provides initial evidence that inpatient providers may need to work to ensure patients see them as both competent and caring in order to gain their trust.