Data analysis of ambient intelligence in a healthcare simulation system: a pilot study in high-end health screening process improvement.
Ming-Shu ChenKun-Chih WuYu-Ling TsaiBernard C JiangPublished in: BMC health services research (2021)
Scheduled arrival intervals could help reduce customer waiting time in the health screening department based on the "first in, first out" rule. The simulation model of this study could be utilized, and the parameters could be modified to comply with different health screening centers to improve processes and service quality.