Healthcare Complaints Analysis Tool: reliability testing on a sample of Danish patient compensation claims.
Søren Bie Bie BoghJonas Harder KerringKatrine Prisak JakobsenCamilla Hagemann HilsøeKim MikkelsenSøren Fryd BirkelandPublished in: BMJ open (2019)
Overall, HCAT was found to be a reliable tool for categorising problem types in patient compensation claims.