Telephone advice lines for adults with advanced illness and their family carers: a qualitative analysis and novel practical framework.
Sophie PaskAllen OmoruyiAhmed MohamedRachel L CrippsPhillippa G McFarlaneTherese JohanssonRashmi KumarAndy WoodheadIkumi OkamotoStephen BarclayIrene J HigginsonKatherine E SleemanFliss E M MurtaghPublished in: Palliative medicine (2024)
Our novel evidence-based practical framework could be transformative for service design/delivery, as it presents key considerations relating to the various elements of advice lines that may impact on the patient/carer experience.
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