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Building a Client Resource and Communication Platform for Community-Based Organizations to Address Health and Social Needs: Co-Design Study.

Courtney Rees LylesBeth BerreanAna BuenaventuraSvetlana MilterDayana Daniel HernandezUrmimala SarkarChristian GutierrezNynikka R PalmerWilliam Brown
Published in: JMIR human factors (2024)
Engaging community organizations in user-centered design of a health and social resource platform was essential to tapping into their deep expertise in serving local communities and neighborhoods. Design methods informed by behavioral theory can be similarly employed in other informatics research. Moving forward, much more work will be necessary to support the implementation of platforms specific to CBOs' needs, especially given the resources, training, and customization needed in these settings.
Keyphrases
  • healthcare
  • mental health
  • public health
  • primary care
  • health information
  • health promotion
  • big data
  • risk assessment
  • quality improvement
  • artificial intelligence
  • machine learning
  • electronic health record