Outpatient communication patterns in a cancer hospital in China: A qualitative study of doctor-patient encounters.
Jiong TuGe KangJiudi ZhongYu ChengPublished in: Health expectations : an international journal of public participation in health care and health policy (2019)
Structuralized conversation, doctor domination of the conversation and a focus on technology during outpatient encounters present challenges to effective doctor-patient communication. These patterns are shaped by the institutional environment of Chinese hospitals and suggest the extreme power imbalance between Chinese doctors and patients.