Patients' experiences of nurses' heartfelt hospitality as caring: A qualitative approach.
Rosalind KellyValerie A Wright-St ClairEleanor HolroydPublished in: Journal of clinical nursing (2018)
The importance of prioritising emotional and social connections to the hospitality experience needs emphasis at all levels of the clinical structure. Hospitality as caring needs to form a part of all undergraduate and postgraduate nursing curricula, and ongoing professional development. The participant quotes presented in this article could form exemplars for the provision of hospitable nursing care practices, highlighting nurses getting to know and understand their patients, and being interested in their lives.