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Developing a global practice-based framework of person-centred care from primary data: a cross-national qualitative study with patients, caregivers and healthcare professionals.

Alessandra GiustiPanate PukrittayakameeGhadeer AlarjaLindsay FarrantJoy HunterOlona MzimkuluLiz GwytherNokuzola WilliamsKamonporn WannaritLana AbusalemSawsan AlajarmehWaleed AlrjoubLakkana ThongchotSatit JanwanishstapornAdib EdilbiRuba Al-AniOmar ShamiehPing GuoKennedy Bashan NkhomaSridhar VenkatapuramRichard Harding
Published in: BMJ global health (2022)
The data suggest that PCC requires particular structural features of the healthcare system to be in place, such as professional education in PCC values and partnerships with community-based workers. These structures may better enable PCC processes, including tailored information sharing and providing genuine opportunities for patients to do the things that matter to them, such as making informed care decisions and sustaining social relationships. PCC must also accommodate a collectivist perspective and support the well-being of the workforce.
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