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Comparing healthcare needs by language: interpreted Arabic and Somali telehealth calls in two regions of Sweden, 2014-18.

Leah J MartinSharon Kühlmann-BerenzonFatima AzerkanPär Bjelkmar
Published in: European journal of public health (2024)
Our results suggest callers to the interpreted lines may need additional assistance navigating the healthcare system for pregnancy and for vomiting or nausea among children. These findings can inform healthcare services planning for immigrants to Sweden and highlight a novel use of telehealth data as a way to uncover disparities in healthcare use within a multi-linguistic population.
Keyphrases
  • healthcare
  • chemotherapy induced
  • young adults
  • primary care
  • autism spectrum disorder
  • affordable care act
  • health information
  • mental health
  • machine learning
  • pregnancy outcomes
  • artificial intelligence
  • deep learning