Supporting regional pandemic management by enabling self-service reporting-A case report.
Richard GeblerMartin LehmannMaik LöweMirko GruhlMarkus WolfienMiriam GoldammerFranziska BatheltJens KarschauAndreas HasselbergVeronika BierbaumToni LangeKatja PolotzekHanns-Christoph HeldMichael AlbrechtJochen SchmittMartin SedlmayrPublished in: PloS one (2024)
We demonstrated an improved adaptation towards the needs of various user groups, increased efficiency, and reduced burden on administrators, while also enabling self-service functionalities and specialization of single applications on individual service groups.