The association between patients' expectations and experiences of task-, affect- and therapy-oriented communication and their anxiety in medically unexplained symptoms consultations.
Juul HouwenBas J E MoorthaemerPeter L B J LucassenReinier P AkkermansWillem J J AssendelftTim C Olde HartmanSandra van DulmenPublished in: Health expectations : an international journal of public participation in health care and health policy (2018)
GPs communicate according to patients' expectations. However, GPs met patients' expectations on task-oriented communication less often in patients with MUS compared to patients with MES. Experiencing affect-oriented communication had a stronger association with the post-consultation anxiety for patients with MUS than MES.