High-performing trauma teams: frequency of behavioral markers of a shared mental model displayed by team leaders and quality of medical performance.
Bjørn Helge JohnsenHeidi Kristina WestliRoar EspevikTorben WisborgGuttorm BrattebøPublished in: Scandinavian journal of trauma, resuscitation and emergency medicine (2017)
The results of this study emphasize the team leader's role in initiating and updating a team's shared mental model. Team leaders should also set expectations for acceptable interaction patterns (e.g., promoting information exchange) and create a team climate that encourages behaviors, such as mutual performance monitoring, backup behavior, and adaptability to enhance SMM.