Encouraging Patient Portal Use in the Patient-Centered Medical Home: Three Stakeholder Perspectives.
Gemmae M FixTimothy P HoganDaniel J AmanteD Keith McInnesKim M NaziSteven R SimonPublished in: Journal of medical Internet research (2016)
Patients, clinicians, and national leaders agreed that efforts were needed to increase enrollment in the patient portal. Opinions diverged regarding the suitability of the PCMH and, specifically, the primary care clinic for promoting patient portal enrollment. Policymakers should consider diverse stakeholder perspectives in advance of interventions to increase technology adoption.