Trends in patient perceptions of care toward rural and urban hospitals in the United States: 2014-2019.
Zhong LiVivian HoMelinda A MerrellPeiyin HungPublished in: The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association (2023)
Patient perceptions of care were generally improved in all US hospitals from 2014 to 2019, except communications with doctors. These findings highlight the potential for enhancing patient satisfaction and experience in urban hospitals and suggest the need to improve patient willingness to recommend in rural FAR hospitals.