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Patient Online Record Access in English Primary Care: Qualitative Survey Study of General Practitioners' Views.

Charlotte R BleaseJohn B TorousZhiyong DongGail DavidgeCatherine M DesRochesAnna KharkoAndrew TurnerRhona WinningtonMaria HägglundBrian Mcmillan
Published in: Journal of medical Internet research (2023)
This study provides timely information on the views of GPs in England regarding patient access to their web-based health records. Overwhelmingly, GPs were skeptical about the benefits of access both for patients and to their practices. These views are similar to those expressed by clinicians in other countries, including Nordic countries and the United States before patient access. The survey was limited by the convenience sample, and it is not possible to infer that our sample was representative of the opinions of GPs in England. More extensive, qualitative research is required to understand the perspectives of patients in England after experiencing access to their web-based records. Finally, further research is needed to explore objective measures of the impact of patient access to their records on health outcomes, clinician workload, and changes to documentation.
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