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Trust in Robots: Challenges and Opportunities.

Bing Cai KokHarold Soh
Published in: Current robotics reports (2020)
The state-of-the-art in trust research provides roboticists with a large trove of tools to develop trustworthy robots. However, challenges remain when it comes to trust in real-world human-robot interaction (HRI) settings: there exist outstanding issues in trust measurement, guarantees on robot behavior (e.g., with respect to user privacy), and handling rich multidimensional data. We examine how recent advances in psychometrics, trustworthy systems, robot-ethics, and deep learning can provide resolution to each of these issues. In conclusion, we are of the opinion that these methodological advances could pave the way for the creation of truly autonomous, trustworthy social robots.
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