Patient Satisfaction in Emergency General Surgery: A Prospective Cross-Sectional Study.
N J KinnearMatheesha HerathSamantha JollyJennie HanMinh TranDominic ParkerMichael O'CallaghanDerek HennesseyChristopher DobbinsTarik SammourJames MoorePublished in: World journal of surgery (2021)
Factors associated with patient satisfaction were identified at multiple points of the patient journey. While some of these have been reported in similar studies, most differed. Hospitals should assess factors valued by their EGS population prior to implementing initiatives to improve patient satisfaction.