Engaging healthcare professionals and patient representatives in the development of a quality model for hospitals: A mixed-method study.
Kathleen BogaertMelissa De ReggeFrank VermassenKristof EecklooPublished in: International journal for quality in health care : journal of the International Society for Quality in Health Care (2024)
The participation of various stakeholders inside and outside the organisation in defining the quality challenges resulted in the creation of a participatory quality model for the hospital, which lead towards a better-supported quality policy in the hospital.