Healthcare in the hand: Patients' use of handheld technology in video consultations with their general practitioner.
Carole JepsenElle Christine LüchauElisabeth Assing HvidtAnette GrønningPublished in: Digital health (2022)
Our findings demonstrate that the mobility of handheld devices (smartphone, tablet) can be used to augment sensing and embodiment and enhance the delivery of healthcare in video consultations. However, mobility may also disrupt the interaction. As a result, possibilities for the delivery of quality healthcare lie quite literally in the patients' hands.