How do clients and (In)formal caregivers experience quality of home care? A qualitative approach.
Roy HaexTheresa Thoma-LürkenAnna J H M BeurskensSandra M G ZwakhalenPublished in: Journal of advanced nursing (2019)
Care providers are being challenged to structurally assess individual experienced quality of home care. This study underlines the importance of incorporating care preferences and experiences throughout the care process from a relationship-centred care approach. Relevant care measures and outcomes should be determined to gain insight and further improve individual care provision.