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Web-Based Public Reporting as a Decision-Making Tool for Consumers of Long-Term Care in the United States and the United Kingdom: Systematic Analysis of Report Cards.

Kristina KastSara-Marie OttenJens KonopikClaudia B Bettina Maier
Published in: JMIR formative research (2023)
Apparently, the identified report cards have deficits. To make them more helpful for users and to bring public reporting a bit closer to its goal of improving the quality of health care services, both countries are advised to concentrate on optimizing the existing report cards. Those should become more transparent and improve the reporting of prices and consumer feedback. Advanced search, simplification tools, and comparison functions should be integrated more widely.
Keyphrases
  • healthcare
  • adverse drug
  • long term care
  • decision making
  • mental health
  • primary care
  • traumatic brain injury
  • health information
  • emergency department
  • affordable care act