Qualitative study of international key informants' perspectives on the current and future state of healthcare quality measurement and feedback.
Candice DonnellyAnna JanssenKavisha ShahPaul HarnettShalini Kavita VinodTim J ShawPublished in: BMJ open (2023)
Multiple factors were found to influence measurement feedback systems and future considerations are presented within this manuscript. The barriers and enablers that impact these systems are complex. While there are some clear modifiable factors in the design of measurement and feedback processes, influential factors described by key informants were largely socioenvironmental. Evidence-based design and implementation, coupled with a deeper understanding of the implementation context, may lead to enhanced quality measurement feedback systems and ultimately improved care delivery and patient outcomes.