A Mental Health and Well-Being Chatbot: User Event Log Analysis.

Frederick G Booth Courtney Potts Raymond R Bond Maurice D Mulvenna Catrine Kostenius Indika Dhanapala Alex Vakaloudis Brian Cahill Lauri Kuosmanen Edel Ennis

Published in: JMIR mHealth and uHealth (2023)

This study has provided insight into the types of people using the ChatPal chatbot, patterns of use, and associations between the usage of the app's features, which can be used to further develop the app by considering the features most accessed by users.

Keyphrases

mental health
mental illness
data analysis