Are professional pharmacy services being offered for free in pharmacies? A feasibility study exploring the use of a time motion study in New Zealand.
Yasmin H Abdul AzizSusan J HeydonStephen B DuffullCarlo A MarraPublished in: Pharmacy practice (2021)
A continuous observation time motion study proved to be an appropriate method to investigate the provision of unfunded services on a national scale. The findings of the study suggest design changes such as length of observation time, increasing patient recruitment and additional patient questions to enhance the nationwide study.