Investigating the Effect of Paid and Free Feedback About Physicians' Telemedicine Services on Patients' and Physicians' Behaviors: Panel Data Analysis.

Published in: Journal of medical Internet research (2019)

Our findings contribute to the extant literature on service feedback in the telemedicine markets and provide insight for relevant stakeholders into how to design an effective feedback mechanism to improve patients' service experience and physicians' engagement.

Keyphrases

primary care
end stage renal disease
healthcare
data analysis
newly diagnosed
mental health
ejection fraction
chronic kidney disease
prognostic factors
systematic review
peritoneal dialysis
social media
patient reported