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Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study.

Diana Jiménez-RodríguezDiego Ruiz-SalvadorMaría Del Mar Rodríguez SalvadorMercedes Pérez-HerediaFrancisco José Muñoz RondaOscar Arrogante
Published in: International journal of environmental research and public health (2020)
The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively.
Keyphrases
  • healthcare
  • palliative care
  • primary care
  • machine learning
  • general practice
  • mass spectrometry
  • electronic health record
  • artificial intelligence
  • health insurance
  • deep learning