"What counts can't always be measured": a qualitative exploration of general practitioners' conceptualisation of quality for community pharmacy services.

Published in: BMC family practice (2020)

Quality frameworks for community pharmacy services could be partly informed by GP experience and expectations, but need to be contextual to reflect differences between both settings. The importance of person-centred care, consistency and continuity was emphasised together with the need for competent personnel and privacy of interactions.

Keyphrases

healthcare
mental health
quality improvement
primary care
affordable care act
health information
palliative care
big data
machine learning
deep learning