How German health insurance providers use social online networks to promote healthy lifestyles: a content analysis of Facebook® accounts.
Julika LossCharlotte von UslarPublished in: BMC medical informatics and decision making (2021)
Those few health insurace companies that regularly post content about prevention or healthy lifestyles on their Facebook® accounts comply with suggestions given for social media communication. Still, many health insurance providers fail to actively interact with wider audiences. Whether health communication on Facebook® can actually increase health literacy and lead to behaviour changes still needs to be evaluated.