How the commercial virtual care industry gathers, uses and values patient data: a Canadian qualitative study.
Sheryl SpithoffBrenda McPhailLeslie VeselyRobyn K RoweLana MogicQuinn GrundyPublished in: BMJ open (2024)
Patients, healthcare providers and policy-makers should be aware that the direct-to-consumer virtual care industry in Canada highly values patient data and appears to view data as a revenue stream. The industry's data handling practices of this sensitive information, in the context of providing a health service, have implications for patient privacy, autonomy and quality of care.
Keyphrases
- healthcare
- electronic health record
- big data
- palliative care
- quality improvement
- case report
- health information
- end stage renal disease
- ejection fraction
- primary care
- public health
- newly diagnosed
- affordable care act
- mental health
- machine learning
- artificial intelligence
- prognostic factors
- peritoneal dialysis
- data analysis
- social media
- deep learning
- patient reported