How to specify healthcare process improvements collaboratively using rapid, remote consensus-building: a framework and a case study of its application.
Jan W van der ScheerMatthew WoodwardAkbar AnsariTim DraycottCathy WinterGraham P MartinKarolina KuberskaNatalie RichardsRuth KernMary Dixon-Woodsnull nullnull nullPublished in: BMC medical research methodology (2021)
The proposed methodological approach enabled the expertise and ingenuity of diverse stakeholders to be captured and mobilised to specify process improvements in an area of pressing service need. This approach has the potential to address current challenges in process improvement, but will require further evaluation.