Cyberincivility in the Massive Open Online Course Learning Environment: Data-Mining Study.

Jennie Chang De Gagne Kim Manturuk Hyeyoung Kate Park Jamie L Conklin Noelle Wyman Roth Benjamin E Hook Joanne M Kulka

Published in: JMIR medical education (2018)

This study reports on the phenomena of cyberincivility in health-related MOOCs toward the education of future health care professionals. Despite the general view that discussion forums are a staple of the MOOC delivery system, students cite discussion forums as a source of frustration for their potential to contain uncivil posts. Therefore, MOOC developers and instructors should consider ways to maintain a civil discourse within discussion forums.

Keyphrases

healthcare
emergency department
social media
machine learning
risk assessment
health insurance