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Applying Website Rankings to Digital Health Centers in the United States to Assess Public Engagement: Website Usability Study.

Joshua David CalvanoEdwin Lauritz FundingslandDeborah LaiSara SilacciAli S RajaShuhan He
Published in: JMIR human factors (2021)
Our data suggest that content quality, on average, was the highest scoring variable among digital health center websites. As content is crucial to digital health knowledge, it is justified that digital health centers invest more resources into creating quality content. The overall lowest scoring variable was technology. Potential reasons for this finding include designated funding for servers, a lack of regulatory frameworks for social media presence and liability, and infrequent website audits. An easy approach for improving this variable is increasing website speed. Accessibility is another area that organizations can potentially improve. We recommend that these organizations perform periodic audits of their web presence with usability tools.
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