Healthcare workers' perspectives on a prescription phone program to meet the health equity needs of patients in the emergency department: a qualitative study.
Kathryn HodwitzGalo F GinocchioTali FedorovskyHannah GirdlerBrielle BossinClara Juando-PratsEvelyn DellAndrea SomersJennifer HulmePublished in: CJEM (2024)
Our findings suggest that providing phones to marginalized patient populations may address digital and social health inequities; however, building trusting relationships with patients, understanding the unique needs of these populations, and operating within a biopsychosocial model of health are key to program success.
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