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Satisfaction with comprehensive emergency obstetric and newborn care services and associated factors among clients in University of Gondar Specialized Hospital, Northwest Ethiopia: A cross-sectional study.

Misganaw Guadie TirunehAdane KebedeDemiss Mulatu GeberuSefineh Fenta Feleke
Published in: SAGE open medicine (2022)
The observed clients' satisfaction with CEmONC services was suboptimal. Having ANC of three visits, waiting less than 15 min, duration of stay, obtaining a welcoming environment, and an explanation of providers' examination were the identified factors of client's satisfaction. Therefore, hospital managers and health professionals should work on the identified factors to increase the client's satisfaction with these services.
Keyphrases
  • healthcare
  • primary care
  • mental health
  • palliative care
  • emergency department
  • public health
  • pregnant women
  • physical activity
  • risk factors
  • acute care
  • quality improvement
  • hepatitis c virus