Usefulness and Accuracy of Artificial Intelligence Chatbot Responses to Patient Questions for Neurosurgical Procedures.
Avi A GajjarRohit Prem KumarEthan D PaliwodaCathleen C KuoSamuel AdidaAndrew D LegarretaHansen DengSharath Kumar AnandD Kojo HamiltonThomas J BuellNitin AgarwalPeter C GersztenJoseph S HudsonPublished in: Neurosurgery (2024)
The artificial intelligence chatbot's responses, although factually accurate, were not rated highly beneficial, with only marginal differences in perceived helpfulness and accuracy between ChatGPT-3.0 and ChatGPT-3.5 versions. Despite this, the responses from ChatGPT-4.0 showed a notable improvement in understandability, indicating enhanced readability over earlier versions.